Return & Exchange Policy

1. Quality Standards

Each Oddfunk piece is inspected for quality prior to shipment. We accept returns only for items that are verified as defective upon arrival or if you received an incorrect item due to a processing error on our part.

2. Return Eligibility

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as received. Due to the limited nature of our collections and art releases, we cannot accept returns for changes of mind, incorrect sizing choices, or dissatisfaction with aesthetic preference.

3. Initiation Process

If you believe you have received a defective or incorrect item, you must notify our support team within 7 days of delivery. Please provide your order number, photographic evidence of the defect, and a description of the issue. Claims made after this 7-day window will not be eligible for review.

4. Return Shipping

Upon verification of your claim, we will provide instructions for return shipment. We require the use of tracked shipping methods to ensure the safe return of the product. Oddfunk is not responsible for items lost in transit during the return process.

5. Refunds & Exchanges

Once your return is received and inspected, we will notify you of the status. If approved, your refund will be processed to the original payment method, or an exchange will be dispatched, depending on inventory availability. Please note that original shipping costs are non-refundable.

6. Customers in the EU, EEA and UK

If you live in the EU, EEA or UK, you also have the legal right to cancel your order for any reason, including a change of mind or the wrong size, within 14 days of the day you (or someone you name) receive it. Tell us by email at hello@oddfunk.com, then send the items back within 14 days of telling us. We refund the price and the standard delivery cost within 14 days of receiving the items back, or proof you have sent them, to your original payment method. You pay the cost of returning them, and we may reduce the refund if items have been handled more than needed to check them. This right does not cover items made to your specifications or clearly personalized.

For faulty or incorrect items, your rights under the consumer law where you live apply in full. The 7-day reporting window in section 3 helps us resolve problems quickly but does not shorten those legal time limits. See our Terms & Conditions for details.