Shipping & Delivery
1. Shipping in Pakistan
Orders ship within 24 hours on business days with SLGTRAX to major cities across Pakistan, and usually arrive in 3-4 business days. The delivery charge (a flat fee plus the courier's current fuel adjustment) is shown at checkout before you pay. Orders over Rs. 50,000 ship free. If your city isn't covered yet, checkout will say so; contact us and we'll help.
2. International Shipping
International orders ship within 24 hours on business days with DHL Express from Lahore and usually arrive in 3-4 business days. The price depends on the parcel's weight and destination and is shown at checkout, in your currency, before you pay. Orders over $500 (or the equivalent shown at checkout) ship free. Please be advised that Oddfunk is not responsible for any import duties, taxes, or brokerage fees incurred upon the arrival of your package. These charges are the sole responsibility of the customer and are managed by your local customs authority.
3. Packaging
Each item is packaged according to strict internal protocols to ensure your product reaches you in its intended condition. Our packaging is designed to protect both the apparel and the artistic integrity of the items shipped.
4. Risk of Loss
Your order is our responsibility until it reaches you or the person you name to receive it. If a package is lost or arrives damaged, contact us with your order number and we will put it right. Ownership passes to you once your payment is received. See our Terms & Conditions for details.
5. Order Tracking
Once your order has been dispatched, you will receive a tracking number via the email address provided at checkout. Please allow up to 24 hours for tracking information to update in the carrier's system.
6. Delivery Exceptions
Oddfunk is not responsible for shipping delays caused by carrier disruptions, weather events, or customs holds. If you experience an issue with your delivery, we advise contacting the carrier directly with your provided tracking information before reaching out to our support team.